We offer you all common and secure payment methods, including PayPal, credit card (Visa, Mastercard), Klarna invoice purchase, as well as advance payment by bank transfer.

Yes, immediately after completing your order, we will send you a confirmation by email. If you have not received an email, please check your spam folder or contact our support team.

The delivery time within Germany is usually 2–4 business days. As soon as your package leaves our warehouse, you will receive a shipping confirmation with a tracking number to track your shipment.

Yes, we deliver to many countries both inside and outside the EU. You can find the exact shipping conditions for your country in our shipping policy or directly at checkout.

AE+3 and AE+2 models are significantly quieter than comparable fans. This was confirmed by a study from the University of Sydney under the navigation item "Silence."

It's a piece of cake. Just download our step-by-step installation guide. However, we always recommend having a certified electrician help you.

Aeratron AE+2 & AE+3 Installation Guide

Aeratron ceiling fans are available with a diameter of

- 109 cm for small rooms of up to 10 sqm
- 126 cm for medium room sizes
- 152 cm for large rooms

It is important to consider the ceiling height and the exact installation location

With our kit for pitched roofs in combination with our extension pole, you can easily install any of our fans on any type of pitched roof. Choose the right kit and extension pole for your ceiling from our accessories.

Absolutely. Our extension set and extension pole (available in our accessories) make it easy to install our fans at any ceiling height.

All our fans have been designed to be easy to install yourself. In some countries, however, installation must be carried out by a certified electrician. We always recommend enlisting the help of a certified electrician.

Components and accessories are covered by the statutory warranty. Items purchased through our store are covered by an extended, voluntary 3-year warranty.

Please check the shipment for external damage upon receipt. If the package is obviously damaged, please note this directly with the delivery person or refuse acceptance. Then contact us immediately with photos of the damage so that we can arrange a replacement.